Frequently asked questions

From what time can I check in at AALERNHÜS hotel & spa?

The room you have booked is guaranteed to be available from 15:00 hrs, but it is of course possible to arrive earlier.

By what time must I check out?

On the day of departure your hotel room will be available until 11:00 hrs.

Is a late check-out possible?

We will be happy to make this possible, subject to availability. Please contact the reception team as early as possible.

What are the SPA opening hours?

Our SPA is open from 7:00 – 21:00 hrs, the saunas are open to you from 11:00 – 21:00 hrs.

Does the hotel accept dogs?

With pleasure! Dogs are always welcome. Please note, however, that for safety reasons certain breeds (dangerous dogs) are not accepted. Only 1 dog per room. The cost is 25 EUR per dog per night, including our ‘dog treatment’.

Does the hotel have parking facilities?

There is a free car park for guests in front of our hotel. You are also welcome to park your car in our underground car park at a cost of 10 EUR per vehicle/night.

From what time is breakfast available?

Our extensive breakfast buffet is available to you daily from 7:30 to 11:00 hrs.

Can I also book half board on site?

Yes, of course. In the case of advance bookings we charge 42 EUR per person/day for half board. For on-site bookings we charge 49 EUR per person/day.

Does the hotel have rooms for smokers?

Our AALERNHÜS hotel & spa is a fully non-smoking hotel. If you are a smoker, smoking areas are at your disposal, e.g. on the terrace of the hotel or in front of the entrances.

Are there rooms that can be connected with each other?

Yes, we have several rooms that can be connected by a small, separate hallway. In addition to our family rooms & suites, these are ideal for families, for example.

What’s the best way to get from the railway station to AALERNHÜS hotel & spa?

The local “Sankt Peter Ording” railway station is about 15 minutes’ walk from the hotel. We will also be happy to pick you up or order a local taxi for a fee.

Can I buy vouchers for AALERNHÜS hotel & spa as a gift?

Yes, vouchers are available for all our services: spa, restaurant, hotel room etc.

How much does an additional bed cost?

Additional beds cost from 45 EUR per person/night, incl. breakfast.

Does the hotel offer free Wi-Fi?

Our Wi-Fi is free of charge for all hotel and restaurant guests.

Is there a cash point nearby?

Yes, there are several banks in the vicinity of our hotel.

What payment options does the hotel offer?

In addition to cash payments, you can also choose between debit and credit card payments. You are also welcome to pay your accommodation costs by bank transfer in advance. When paying by debit card, please keep in mind any daily limit you may have set.