Our guarantee
On our website www.aalernhues.de, you will always find the best room or package price for your stay. That’s our guarantee!
If you find a better price for the same room or package with identical booking conditions and services elsewhere on the internet, we will match that price for you.
Here’s what to do:
- Book your stay directly on our website at www.aalernhues.de.
- If you find a better room or package price online within 24 hours of your booking, contact us via email or phone. Please provide valid proof of the offer, such as a screenshot of the website showing the price and timestamp.
- We will review your request and respond promptly.
Terms and Conditions:
To qualify for the Best Price Guarantee, the following criteria must be met:
- Identical room category or package
- Identical services included in the offer
- Identical dates and length of stay
- Identical number of guests
- Identical payment, cancellation, and contract terms
- The price must not be part of non-public rates (e.g., group, corporate, or contract rates).
- Offers from tour operators or their associated booking platforms are excluded.
Please note: Price differences due to incorrectly displayed taxes or rounding discrepancies cannot be considered.
For further questions, feel free to contact us at info@aalernhues.de or by phone at +49 (0) 4863 701-0.